Problem
Businesses needed to respond to leads and handle follow-up without constant manual replies.
Back to portfolio
Case study
Customer support and lead handling
WhatsApp Business Automation
Lead capture, confirmations, AI-assisted replies and business process automation around WhatsApp conversations.
Lead captureConfirmationsRepliesWorkflow automation
Project snapshot
WhatsApp Business Automation
Role
Full-stack delivery
Focus
Customer support and lead handling
Stack
Node.js
Mode
Product build
Approach
Connected lead capture, automation and AI-assisted responses to WhatsApp-centric workflows.
Outcome
Cuts down response time and keeps customer communication moving.
Responsibilities
- Webhook logic
- Lead handling
- Automated replies
- AI assistance
Stack
Node.jsOpenAIWhatsAppWebhooks
At a glance
Built for day-to-day use, with the same practical tone the rest of the portfolio uses.
Case study built from the project already listed in the portfolio.
mehfoozijaz786@gmail.com