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Case study

Founder & Product Lead · Conversational AI Commerce

Karobari: WhatsApp-First AI Commerce Platform

An automated digital identity and e-commerce engine enabling local businesses to launch online stores, manage inventory, and fulfill orders entirely through WhatsApp voice and text.

WhatsApp Voice IngestionUrdu/English AI UnderstandingInstant Storefront GenerationOrder & Inventory Automation
01

Problem

Traditional e-commerce platforms and complex admin panels are too intimidating and friction-heavy for local shop owners, who rely solely on WhatsApp and phone calls to do business.

02

Approach

Engineered an AI conversational ingestion pipeline where merchants can speak or text product details in Urdu/English over WhatsApp to automatically generate live web stores, track inventory decrements, and send customer order receipts.

03

Outcome

Enables any retail merchant or wholesaler to go from a physical shop to an active digital selling engine in less than 2 minutes without writing a single line of data manually.

Responsibilities

  • Product architecture
  • Conversational AI pipeline
  • Convex real-time schemas
  • WhatsApp webhook infrastructure
  • Merchant UX

Stack

Next.js 16React 19ConvexOpenAI AgentsWhatsApp Cloud APIClerk AuthTailwind CSS v4

At a glance

Removes the digital divide for millions of physical merchants in emerging markets by turning the app they already use daily into a full-scale digital commerce operating system.

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